Blockage Reporting
Although preventative maintenance is done on a regular basis, sewer main blockages can occur. If you suspect a sewer main back-up or have a blocked sewer connection, during normal working hours 7:30 a.m. to 4 p.m. on weekdays call 413-567-3400. After normal working hours and on weekends, call the Police Department at 413-567-3311. For more information, review our FAQs.
Check Your Irrigation When Opening for the Season
Homes with clock timer controlled irrigation systems use about 50 percent more water outdoors than homes without irrigation systems. Your system can waste even more if it’s programmed incorrectly, a sprinkler head is pointed in the wrong direction, or you have a leak. Before you ramp up your watering efforts, spruce up your irrigation system by remembering four simple steps: inspect, connect, direct, and select.
https://www.epa.gov/watersense/sprinkler-spruce-up
Infrastructure Maintenance
In an effort to maintain and upgrade the town system, the Public Works Department continually upgrades water and sewer infrastructure with replacement of older water lines, hydrants, and related facilities. The project funds are approved by residents at town meetings. The department also maintains a 1 million-gallon water storage tank located off Academy Drive, which is used to improve pressure to the easterly area of the town.