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1. If I have a water- or sewer-related problem in my home, who should I call?

The Longmeadow Water and Sewer Department will respond to water and sewer emergencies 24 hours a day, 7 days a week. If you have a water or sewer problem during normal working hours (7:30 a.m. to 4 p.m. weekdays), call 413-567-3400. After normal working hours and weekends, call the Police Department at 413-567-3311 and the on call crew will be dispatched to your home.

2. Which department takes care of trees on the tree belt?

Longmeadow Department of Public Works is in charge of the tree belt trees. If you have any concerns, call us at 413-567-3400. This department can also assist you in questions about Christmas tree pickup.

3. Who can answer my recycling and trash questions?

Waste Management is under contract for residential pickup. Trash and recycling pickup is once per week. For more information call Waste Management at 800-972-4545 or Public Works at 413-567-3400 or visit the Trash and Recycling page.

4. Where can I pick up a recycling container?

You can obtain a recycling container at the Public Works Department at 170 Dwight Rd.

5. Why are you digging up a street you just paved?

Before the Town paves a street, all utilities are notified and given the opportunity to do any work requiring excavation before the street is paved. After the Town paves a street, no one is allowed to excavate in it for 5 years, except for emergencies. Obviously, if a utility detects a gas or a water leak, we want those leaks repaired immediately. In addition, if a business needs additional water lines to expand or a homeowner needs to repair or replace a sewer, they would receive a permit.

6. Who do I call if a street light is out?

You can call the Public Works Department at 413-567-3400 or send an email to publicworks@longmeadow.org. Please have information on location of light (i.e., house number, pole number, nearest intersection or cross street) and we will report it to the maintenance contractor. Most of the streetlights are owned by the Town of Longmeadow and are repaired by Dagle Electric. 

In the future the streetlights will be converted from high-pressure sodium to energy efficient LED lights.