FAQs • Longmeadow, MA • CivicEngage

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COVID-19 Vaccine

1. When can I get my vaccine?: The State has developed a three phase approach for the distribution of the vaccine. We are currently in Phase One. Phase Two is projected to start in March to see the phased plan and see where you fall, go to: When can I get the COVID-19 vaccine? | Mass.gov

2. When will Longmeadow provide vaccinations?: We have a plan to provide vaccinations starting in Phase Two. We do not currently have any vaccine. The State will tell us when to start Phase Two and when a supply of vaccine is available. The state is also planning to operate large scale regional clinics along with some distribution at pharmacies and other locations. So there should be many options to get vaccinated.

3. How will I know when it’s time to get my vaccine?: We will update the Town website www.longmeadow.org, post on social media and utilize the Town’s notification system (CodeRED). You will also see messages on the three signboards in town. Council on Aging will also help in putting this information out. If you are not signed up for the Town notification system CodeRED, go to www.longmeadow.org to register.

5. OK, how to I make an appointment?: The Town will have a web based registration system to book your appointment. When we get our dates to open the clinic we will launch the website to register and widely broadcast the link to register. We are not keeping lists or doing pre-registration

6. I am not very good with the computer and don’t understand how to register, what can I do?: Obviously, we would rather residents use the registration platform to sign up. However, we will provide a phone number for residents to call to sign up. Again, this will not be until we get our dates to open and know we have a vaccine supply. The registration system provides reminders and other information, so using this system is much better.

7. Where will the clinic be?: The clinic will be at Greenwood Center (Old Council on Aging) on Maple Road.

8. What vaccine will be available, can I choose?: As of now our planning is for the Moderna vaccine. This vaccine requires two doses 28 days apart. If another vaccine comes to market that the state can provide we may adjust to provide that vaccine. If so we will let everyone know. For info on this vaccine please go to: Moderna COVID-19 Vaccine Questions | CDC

9. How much does the vaccine cost?: There is no cost for the vaccine directly to the resident. However, the State allows the Town to bill your insurance for the cost of the administration. There is no co-pay. You will be asked for your insurance information when you sign up for this purpose.

10. What if I can’t get to the clinic?: We do plan on providing transportation for our residents who may not drive. Again, this will be coordinated as we move into operations. Most likely we will provide a phone number to arrange transportation. Still a few details to work out.

11. What if I am homebound and cannot travel?: This is obviously a challenge and we are working on a solution and some answers from the State. We do believe we will be able to service these residents, we just need more answers to complete this planning.

12. Who will staff the clinic?: The clinic is being organized and operated by the Town’s Emergency Management Department and Health Department. We have a dedicated Vaccine Coordinator and coordination team. The Fire department is providing much of the logistical support. However, we will be soliciting for volunteers in the next few weeks. We will be looking for medical professionals, administrative support, greeters, supply folks, and van drivers. Please stay tuned for the “Volunteers Needed Announcement”.